Support

If you are in need of immediate technical assistance our staff is always standing by.

Your technical support request will be answered in the order in which it was received. Please do not place multiple technical support requests for the same issue as it may cause significant delays in receiving a call back.  

 

The technical support queue is ONLY monitored from 8am-8pm Monday-Friday. If you submit a request outside of those hours please be aware that your request will be received and answered on the the following business day.                                                                                     

 

If you are in need of EMERGENCY technical support and our offices are closed please dial:

 

(973) 669-0970 Ext. 2

 

Please be aware that this line is for EMERGENCY situations ONLY.  Please leave a detailed description of your situation and an On-Call Technician will call you as soon as possible.         

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